Samsung's new foldables hit by major durability issue; users concerned after spending lakhs

By Admin

21 Jul, 2025

A premium price with an unexpected flaw

Samsung recently launched its much-awaited Galaxy Z Fold 7 foldable smartphone globally, including in India, with a starting price of Rs 1,74,999. With cutting-edge design, flagship specifications, and futuristic foldable technology, the device has generated immense buzz. Pre-bookings began immediately after launch, and deliveries have already commenced in several countries.

However, the excitement has quickly turned into disappointment for some users, as a major durability issue has been reported a flaw in the phone’s hinge, a critical component for any foldable device.

Users flag hinge alignment concerns

A Reddit user by the name kyunghoonyoo posted that his Galaxy Z Fold 7 has a hinge problem that prevents the main foldable screen from closing completely. The post reveals that the issue was noticed in a demo unit, sparking concern about the long-term durability of this high-end device. Considering the hefty price tag   ranging from Rs 1.75 lakh to Rs 2.10 lakh depending on the variant   this has alarmed both current users and potential buyers.

Not the first time for Samsung foldables

This isn't Samsung's first brush with hinge-related complaints. Previous generations of foldables have faced similar backlash, prompting the company to reinforce the hinge mechanism in recent models. Yet, this new report suggests that durability remains a key concern, especially for early adopters who expect the best from a flagship device of this caliber.

Why hinge strength matters

In foldable devices like smartphones or laptops, the hinge is the backbone   it ensures smooth folding and unfolding of the screen. Any weakness in the hinge can cause misalignment, screen damage, or mechanical failure, resulting in costly repairs. In foldable phones, the screen is more fragile and expensive to replace, making hinge reliability even more crucial.

Galaxy Z Fold 7: Features vs. Flaws

Despite the hinge issue, the Samsung Galaxy Z Fold 7 boasts top-tier specifications:

• Three storage options:
  
  

• 12GB RAM + 256GB – Rs 1,74,999
  
  

• 12GB RAM + 512GB – Rs 1,86,999
  
  

• 16GB RAM + 1TB – Rs 2,10,999
  
  

• Color variants: Blue Shadow, Silver Shadow, Jet Black, and Exclusive Mint
  
  

While the features promise a premium experience, the reported screen crease and hinge misalignment problems raise questions about quality assurance   especially at this price point.

Final thoughts

Samsung has been a pioneer in the foldable phone segment, constantly pushing boundaries in design and technology. But as users invest lakhs into these luxury devices, even minor issues like hinge defects can damage consumer trust. The company now faces pressure to acknowledge, investigate, and resolve the issue swiftly   before it turns into a larger PR crisis.